Online Accounting with Integrated Ecommerce
Tel: 0207 060 3579
Inrax

Policy on notification and stockouts

Inrax is flexible in allowing you to set the policy about how you trade online. It allows you to define what messages are sent automatically to customers when the order is ackowledged and as the order progresses.

It allows you to decide whether you will accept orders for items which are temporarily out of stock, or whether the customer will be prevented from ordering it at all. It can only do this because the webstore and the back office are all part of a single integrated system. Standalone shopping carts can never do this, because they have no link to the stock and accounting system in real time, and so no check on whether stock has been sold offline since they were last updated.